Terms of Service

1. Acceptance of Terms

By accessing or using PillarWorks ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, including visitors, registered users, and paying subscribers.

2. Description of Service

PillarWorks is an AI-powered pre-construction platform that provides tools for quantity take-offs, Bill of Quantities (BOQ) generation, cost estimation, and project management for construction professionals. The Service is provided by Orryx Consulting.

3. Account Registration

3.1 Account Requirements

• You must be at least 18 years old to create an account
• You must provide accurate, current, and complete information
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, illegal, or abusive behavior.

4. Acceptable Use Policy

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or other users' data
• Use the Service for any unlawful or fraudulent purpose
• Reverse engineer, decompile, or disassemble the Service
• Resell, sublicense, or redistribute the Service without authorization

5. Subscriptions and Payments

5.1 Billing

- Subscriptions are billed monthly or annually as selected
- All fees are in USD unless otherwise stated
- Payment is processed securely via Stripe
- Fees are non-refundable except as required by law

5.2 Free Trial

New users may receive a 14-day free trial. No credit card is required for the trial. After the trial period, you will be prompted to subscribe to continue using the Service.

5.3 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

6. Intellectual Property

6.1 Our IP

The Service, including all software, content, trademarks, and logos, is owned by Orryx Consulting and protected by intellectual property laws. You may not use our IP without written permission.

6.2 Your Content

You retain ownership of all content you upload to the Service (plans, specifications, estimates). You grant us a limited license to use, process, and store your content solely to provide the Service. We do not claim ownership of your project data.

7. Data Backup and Loss

While we implement regular backups and redundancy measures, you are responsible for maintaining your own backups of critical data. We are not liable for data loss due to system failures, user error, or force majeure events.

8. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for losses resulting from service interruptions.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

• The Service will meet your requirements
• The Service will be error-free or uninterrupted
• Results obtained will be accurate or reliable
• Defects will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PILLARWORKS AND ORRYX CONSULTING SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Errors or inaccuracies in estimates, BOQs, or cost calculations
• Third-party actions or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE PAST 12 MONTHS.

11. Indemnification

You agree to indemnify and hold harmless PillarWorks, Orryx Consulting, and their affiliates from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia. For EU users, GDPR rights apply. For California users, CCPA rights apply.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or platform notification 30 days in advance. Continued use after changes constitutes acceptance.

14. Contact Information

For questions about these Terms, contact us at: